Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

What can we help you with today ?

BOOK: EMERGENCY CALL OUT | GAS CERT

01

Catering Equipment Repairs

Fast, reliable repairs for commercial catering equipment to minimise downtime and keep your kitchen running smoothly. We diagnose faults quickly and aim to fix issues on the first visit where possible. Flexible booking and transparent pricing make it easy to get back up and running.

02

Planned Maintenance Visits

Regular planned maintenance helps prevent breakdowns, improve efficiency, and extend the life of your catering equipment. We offer flexible service schedules tailored to your business needs, helping you avoid costly downtime and keep your kitchen operating safely.

03

Yearly
Gas Safety
Certificates

Stay compliant with annual gas safety inspections for your commercial kitchen. Our qualified engineers carry out thorough checks and provide certification for your records. Flexible appointments make it easy to schedule around your business hours.

1)

Book online

Choose a service, date and time that suits.

2)

Call us

Speak directly to a member of the help desk team.

3)

Send an email

Use your own email app to contact us directly.

4)

Submit a form

Tell us what you need and we'll get back to you

Simple to book from here.

Book your engineer online by logging in, submitting a form or sending us an email... you can also call us... we know right? You can actually speak to us.

ABOUT

About Our Company

We are a commercial kitchen engineering company with a vast experience across all types of premises and sites. We

APPROACH

Catering RS Services & History

Too often, businesses were left waiting on unreliable repair teams or dealing with quick fixes that didn’t last. We set out to change that—with a commitment to professionalism, fast response times, and long-term solutions. From emergency repairs to expert installations, we work as partners with our clients to keep their kitchens running at full speed.

Catering RS quickly earned a reputation as the trusted name in commercial kitchen services. Our dedication to quality, speed, and reliability set a new standard across the South East. Today, we continue to build on that foundation delivering expert service and striving for excellence in everything we do.

BENEFITS

Why choose us

Our Experience

Our key personnel have been in the industry for a total of 40+ years and we understand what needs to happen to keep your kitchen running and to keep you coming back to us. We're passionate about what we do!

Our Team

Our people are what set us apart. Rather than relying on third-party contractors, we invest in a dedicated team of skilled technicians—and give them the tools and support they need to grow professionally.

Our Care

We have an outlook based around care and professionalism. We treat your kitchen as if it were our own and we build relationships centred around that understanding. We look to build and maintain our relastionships!

TESTIMONIALS

What people are saying

Catering Rs engineers are true professionals and know their stuff. Bought a brand new fridge from Nisbets that wasn’t working and he knew straight away, what the fault was. Makes a change to have a worker who talks you through things and is super polite. Definitely recommend

Julia

Catering RS team are always ready to help me, we look after a lot of schools and council buildings and we have such a high demand and some times breakdowns are urgent. They've helped us countless times. Highly recommend. Really great service

Tracy Saunders

We have 4 restaurant in our small group and they've got the kitchens to a standard that means breakdowns are limited we have 4 planned visits a year and its the best decision we've made, rather than scary surprises we know what we are spending and what for.

Flavours Group

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in Touch

Frequently asked questions

General