Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Commercial Bakery Equipment Maintenance

Commercial bakery equipment maintenance and engineering support for ovens, refrigeration and catering equipment used in bakeries and food production kitchens.

We Are Ready To Help You

Commercial bakery equipment can operate for long hours under sustained heat, flour, moisture and repeated production cycles. Planned maintenance and prompt repair support can help reduce unexpected downtime in bakeries, production kitchens and foodservice sites using commercial bakery equipment. For related support, see Commercial Kitchen Maintenance.

Bakery equipment engineering support

Catering RS can support commercial catering and refrigeration equipment used within bakery operations, subject to the specific appliance and engineering scope.

Commercial ovens
Convection and production cooking equipment
Commercial refrigeration

Helpdesk

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Contact the Helpdesk now
0330 043 3429

Maintenance under heavy use

High operating hours and heat can accelerate wear. Maintenance should take account of actual production use, cleaning conditions and manufacturer recommendations. Related support is available through Commercial Catering Equipment Servicing.

Breakdown support

Where an oven, refrigeration unit or other appliance has an active fault, reactive diagnosis should be arranged rather than waiting for the next planned visit. For fault-specific information, see Commercial oven not reaching temperature.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General