Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Commercial Catering Equipment Commissioning

Commercial catering equipment commissioning and operational checks following installation, replacement or relocation of professional kitchen appliances.

We Are Ready To Help You

Commissioning is the point at which installed or relocated catering equipment is checked for correct connection, operation and readiness for use. It should be appropriate to the appliance and manufacturer instructions rather than treated as simply switching the equipment on. For related support, see Commercial Catering Equipment Installation.

When commissioning is required

Commissioning can form part of a new installation, replacement, kitchen refurbishment or equipment relocation.

New commercial catering equipment
Replacement appliances
Equipment moved to a new position

Helpdesk

how_a_restaurant_kitchen_looks_after_work_original_2513816-A1aPeWg9gLh3KGzE.jpg

Contact the Helpdesk now
0330 043 3429

What commissioning can involve

The exact checks vary by appliance, but may include confirming services, operating controls, heating or cooling behaviour, safety devices and any installation-specific requirements. Related support is available through Commercial Catering Equipment Installers.

Commissioning and future maintenance

Once the appliance is operating correctly, its make, model and serial number should be recorded so future servicing and repairs can be logged against the correct equipment. For fault-specific information, see Commercial oven thermostat fault.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General