Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Commercial Kitchen Equipment Decommissioning

Commercial kitchen equipment decommissioning support for appliances being removed, replaced, relocated or taken permanently out of service.

We Are Ready To Help You

Commercial kitchen equipment should be properly decommissioned before removal where it is connected to gas, electricity, water, drainage or other services. Catering RS can support appliance decommissioning as part of replacement, relocation and refurbishment work. For related support, see Commercial Kitchen Equipment Relocation.

Why equipment decommissioning matters

Disconnecting commercial kitchen equipment can affect more than the appliance being removed. Services may need to be safely terminated or made ready for replacement equipment.

Gas appliance disconnection by appropriately qualified engineers
Electrical isolation and disconnection where within scope
Water and drainage disconnection

Helpdesk

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Contact the Helpdesk now
0330 043 3429

Decommissioning for replacement

If a new appliance is replacing the old one, confirm whether the existing services are suitable before the old equipment leaves site. Related support is available through Catering Equipment Replacement & Upgrades.

Relocation rather than disposal

Equipment intended for reuse should be protected during movement and inspected and recommissioned before returning to service. You may also need Commercial Kitchen Refurbishment Engineering Support.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General