Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

University & College Catering Equipment Maintenance

University and college catering equipment maintenance for campus kitchens, food outlets and professional catering facilities.

We Are Ready To Help You

Universities and colleges can operate multiple catering kitchens, cafés, food outlets and event spaces across a single campus or wider estate. Catering RS can support these facilities with commercial catering equipment maintenance, reactive repairs and multi-site engineering arrangements. For related support, see Multi-Site Catering Equipment Maintenance.

Supporting campus catering equipment

Different outlets may use very different equipment and operating patterns.

Commercial ovens and combi ovens
Fryers, grills and cooking equipment
Dishwashers and glasswashers

Helpdesk

how_a_restaurant_kitchen_looks_after_work_original_2513816-A1aPeWg9gLh3KGzE.jpg

Contact the Helpdesk now
0330 043 3429

Planned work across the academic year

Maintenance and larger engineering tasks can be prioritised around usage and site access, with quieter periods potentially used for work that would be difficult during peak teaching weeks. Related support is available through Facilities Management Catering Equipment Support.

Multiple outlets and asset records

A structured asset list and site naming convention makes job logging and maintenance history easier across larger campuses. For fault-specific information, see Commercial fryer not heating.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General