Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Catering Repairs Near Me

Local fast-response catering repairs for commercial kitchen equipment, including ovens, fryers, dishwashers, gas appliances and refrigeration.

We Are Ready To Help You

If you are searching for catering repairs near me, the important questions are whether the engineer works on commercial equipment, covers the appliance type and can attend your area. For related support, see Call Outs for Commercial Kitchens.

What our catering repair engineers cover

The service is intended for commercial rather than domestic kitchen equipment. Typical repair requests involve ovens, fryers, grills, dishwashers, glasswashers, refrigeration and gas catering appliances.

Urgent equipment breakdowns
Intermittent and recurring faults
Appliances not heating or cooling correctly

Helpdesk

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Contact the Helpdesk now
0330 043 3429

Booking a local engineer

Send the site postcode together with the appliance make, model and fault description. This lets the helpdesk confirm coverage and allocate the job appropriately. Related support is available through Catering Equipment Repairs.

Ongoing support after the repair

If a kitchen is experiencing repeated breakdowns, planned maintenance may be more useful than treating every fault as a separate emergency. For fault-specific information, see Commercial oven not reaching temperature.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General