Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

School Catering Equipment Maintenance

School catering equipment maintenance, repairs and planned servicing for commercial kitchens in schools, academies and education settings.

We Are Ready To Help You

School kitchens need reliable equipment within fixed meal-service windows, often with limited opportunity to absorb downtime during the day. Catering RS supports school and academy kitchens with commercial catering equipment maintenance, reactive repairs and planned engineering visits. For related support, see Commercial Kitchen Maintenance.

Equipment found in school kitchens

The equipment mix varies by site and production model.

Commercial ovens and combi ovens
Bratt pans, ranges and fryers
Dishwashers and warewashing equipment

Helpdesk

how_a_restaurant_kitchen_looks_after_work_original_2513816-A1aPeWg9gLh3KGzE.jpg

Contact the Helpdesk now
0330 043 3429

Planning maintenance around the school calendar

Planned work can be scheduled around operational needs, with larger maintenance or replacement projects considered during quieter periods where practical. Related support is available through Multi-Site Catering Equipment Maintenance.

Asset and condition information

Schools and estates teams can benefit from clear equipment records, especially where several kitchen sites are managed together. For fault-specific information, see Commercial oven not reaching temperature.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General