Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Commercial Kitchen Equipment Relocation

Commercial kitchen equipment relocation support for moving, disconnecting and recommissioning catering appliances within or between sites.

We Are Ready To Help You

Commercial kitchen equipment relocation can involve gas, high-load electrical connections, water, drainage and heavy appliances that need to remain level and serviceable after the move. For related support, see Commercial Catering Equipment Installation.

Planning an equipment move

Before moving an appliance, confirm that the new position can support its utility and clearance requirements.

Access route and appliance dimensions
Gas or electrical connection requirements
Water and drainage where applicable

Helpdesk

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Contact the Helpdesk now
0330 043 3429

Disconnecting and reconnecting equipment

Appliances should be disconnected and reconnected by people competent for the relevant work. Gas equipment in particular requires appropriately qualified engineers. Related support is available through Commercial Catering Equipment Commissioning.

Recommissioning after relocation

After a move, equipment should be checked before returning to normal service. Damage, disturbed connections or incorrect positioning can create faults that were not present before relocation. For fault-specific information, see Gas fryer burner not igniting.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General