Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Pub Kitchen Equipment Repairs & Maintenance

Pub kitchen equipment repairs and maintenance for commercial ovens, fryers, grills, refrigeration and warewashing equipment.

We Are Ready To Help You

Pub kitchens can place heavy demand on fryers, grills, ovens and refrigeration during concentrated service periods. Catering RS provides repair and maintenance support for pub and bar kitchens that need commercial equipment kept operational and safe. For related support, see Catering Equipment Repairs.

Common pub kitchen equipment

The exact equipment varies by menu and site.

Commercial fryers
Ovens, ranges and grills
Griddles and chargrills

Helpdesk

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Contact the Helpdesk now
0330 043 3429

Breakdowns during service

A fryer that will not heat, a grill with an ignition fault or refrigeration losing temperature can affect service quickly. Reactive repairs focus on the active fault, while planned maintenance helps identify developing problems. Related support is available through Call Outs for Commercial Kitchens.

Gas and planned servicing

Gas appliances should be maintained by appropriately qualified engineers, and high-use equipment can benefit from scheduled servicing. For fault-specific information, see Commercial fryer not heating.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General