Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Commercial Catering Equipment Installation

Commercial catering equipment installation for gas and electric kitchen appliances, including positioning, connection, testing and commissioning.

We Are Ready To Help You

Commercial catering equipment installation needs to account for more than physically placing the appliance in the kitchen. The equipment must suit the available services, manufacturer clearances and operating environment, and the final connections and commissioning need to be appropriate to the appliance type. For related support, see Commercial Catering Equipment Installers.

Equipment installation support

Catering RS can support replacement appliances and new commercial kitchen equipment, including gas and electric cooking equipment and other professional catering appliances.

Site and service checks before installation where required
Positioning and appliance access considerations
Gas or electrical connection by appropriately qualified engineers

Helpdesk

how_a_restaurant_kitchen_looks_after_work_original_2513816-A1aPeWg9gLh3KGzE.jpg

Contact the Helpdesk now
0330 043 3429

Before ordering a replacement appliance

Check the available power, gas, water, drainage, dimensions and ventilation requirements. A replacement that looks similar can still have different connection loads, clearances or service requirements. Related support is available through Commercial Catering Equipment Commissioning.

Installation and ongoing support

Once installed, commercial equipment should be operated and maintained in line with manufacturer guidance. Catering RS can also provide repairs and planned servicing after installation. For fault-specific information, see Combi oven water inlet fault.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General