Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Commercial Gas Appliance Servicing

Commercial gas catering appliance servicing for ovens, fryers, ranges, grills and other professional kitchen gas equipment.

We Are Ready To Help You

Commercial gas appliance servicing helps keep catering equipment operating safely and reliably under heavy kitchen use. Gas ovens, fryers, ranges and grills rely on burners, ignition systems, flame supervision, controls and ventilation conditions that can deteriorate or become contaminated over time. For related support, see Restaurant Gas Safety Certificate.

Commercial gas catering equipment we service

The engineer's competence must match the appliance and work being carried out. Typical servicing work may involve commercial gas cooking appliances and their safety-related operating components.

Commercial gas ovens and ranges
Gas fryers
Grills, chargrills and griddles

Helpdesk

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Contact the Helpdesk now
0330 043 3429

Why gas equipment needs planned attention

Grease, heat, blocked burner ports, damaged ignition components, poor flame sensing and ventilation issues can all affect safe and reliable operation. Servicing should follow manufacturer guidance and the condition and usage of the equipment. Related support is available through Commercial Kitchen Gas Interlock Testing & Servicing.

Gas safety and competence

HSE advises catering employers to keep gas appliances, flues, pipework and safety devices maintained in a safe condition and to use contractors with the relevant competence. For fault-specific information, see Gas fryer pilot will not light.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General