Will you attend my site even if I am not under contract / haven't ever worked with me before?

Absolutely, we work with new clients all the time on a day to day basis, we're completely used to striking up new relationships with people and we look forward to helping you with any issues you may have.

Are all of your engineers properly trained?

All of our engineers go through a rigorous training programme and are always updating their skills and knowledge and completing new courses to stay on top of the job.

Can you give me a gas certificate?

Yes, we absolutely can attend to your site to give you a yearly gas inspection and gas certificate, if you need any work to comply we will update you and provide you with a report so it is clear what you need to do (if anything).

Do you carry parts on the van?

We do carry parts on the van, although we can't promise we will have exactly what your appliance will need if it needs new parts, there are thousands of parts for thousands of appliances and it would be impossible for us to keep stock of everything. But rest assured our parts suppliers are on hand and quick to get parts to us that are in stock.

We work in different ways depending on requirements and what clients need. We are happy to work on a call out and hourly basis and we also provide quotes & service plans which are tailored to the kitchen.

How do I log a call out with you?

The best way is to give us a call or email if you have questions alternatively you can book online and choose your preferred date and time (please bare in mind this is subjec to change).

Commercial Kitchen Gas Interlock Testing & Servicing

Commercial kitchen gas interlock testing and servicing for systems linking gas availability with ventilation and safety conditions.

We Are Ready To Help You

A commercial kitchen gas interlock system is designed to prevent or isolate gas when the required safety conditions are not proved. In many kitchens this links the gas supply with mechanical ventilation and associated controls, so a fault can leave otherwise functional appliances unable to operate. For related support, see Commercial Gas Appliance Servicing.

Gas interlock faults we investigate

The correct response to an interlock fault is to identify which required condition is not being proved. The safety function should not be bypassed simply to restore gas.

Interlock panel not enabling the gas supply
Ventilation prove or airflow-related faults
Gas solenoid valve control problems

Helpdesk

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Contact the Helpdesk now
0330 043 3429

Testing and servicing

An engineer can test the system operation, confirm the relevant inputs and outputs and identify whether the issue sits with the interlock controls, ventilation proving arrangement, gas solenoid or another part of the safety chain. Related support is available through Restaurant Gas Safety Certificate.

Gas interlock and appliance repairs

An interlock problem and an appliance fault can exist at the same time. Once gas availability and safety conditions are confirmed, individual catering appliances can be diagnosed separately if they still fail to ignite or operate. For fault-specific information, see Gas fryer burner not igniting.

Explore

Catering RS help us with our very varied work requests. From schools to restaurants to high profile brands they're always ready to get to site.

Kevin (Maintenance & Install Manager)

UK Facilities Management

Frequently asked questions

General